Exercise 1: Verification Readiness Checklist

Assess your readiness for green badge verification:
 
Requirement Status Action Needed
Legally registered business ☐ Yes ☐ No  
Active, complete website ☐ Yes ☐ No  
Matching business names across documents ☐ Yes ☐ No  
Social media presence ☐ Yes ☐ No  
Compliance with WhatsApp policies ☐ Yes ☐ No  
BSP selected (if using API) ☐ Yes ☐ No  

Exercise 2: Consent Audit

Review your current customer acquisition methods. For each:
  • How is consent obtained?
  • Is it clear, informed, freely given, and specific?
  • How is it documented?
  • How would you prove consent if challenged?

Exercise 3: Opt-Out Test

Send yourself a marketing message as if you were a customer. Try to unsubscribe using only the instructions in the message. How easy is it? How quickly does it work? Document any friction.

Exercise 4: Content Compliance Review

Review your last 10 sent messages against prohibited content rules. Identify any:
  • Potentially misleading claims
  • Excessive frequency
  • Missing business identification
  • Aggressive or pressuring language

Exercise 5: Privacy Policy Assessment

Read your current privacy policy (or create one if you do not have it). Check:
  • Is it easy to find?
  • Is it written in plain language?
  • Does it cover all required elements?
  • Does it accurately reflect your actual practices?
  • Does it address the regions where your customers live?

Exercise 6: BSP Compliance Questionnaire

If you use or plan to use a BSP, prepare these questions for your next conversation:
  • Where is our customer data stored?
  • What regulations do you comply with?
  • Can you provide a data processing agreement?
  • How do you handle security breaches?
  • What is your data retention policy?
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