Module 2 Workbook

Exercise 1: Map Your Discovery Channels

List all the ways customers currently find your WhatsApp number. For each channel, rate its effectiveness (1-10) and note one improvement you could make.
 
Channel Current Status Effectiveness (1-10) Improvement Idea
Website – – –
Social media – – –
QR codes – – –
Ads – – –
Referrals – – –

Exercise 2: Write Your Qualification Script

Create a natural, conversational way to ask the four qualification questions. Practice until it feels friendly, not robotic.

Exercise 3: Build Your Presentation Library

Create at least one piece of content for each format:
  • One text template for value proposition
  • Three product images
  • One short video (under 60 seconds)
  • One PDF document (brochure or guide)
  • One voice message script

Exercise 4: Objection Response Cards

Write your response to each of the five common objections in your own words. Include proof you can share (testimonials, guarantees, case studies).

Exercise 5: Design Your Close Flow

Map the exact steps from agreement to payment confirmation for your primary product or service. Identify any friction points and how to remove them.
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